Privacy Policy

AgentNaf ("AgentNaf," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. AgentNaf is the real estate brand of Nafees Zaman, a licensed Florida real estate agent affiliated with The Firm RE (Florida Broker License BK3253305). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit agentnaf.com (the "Site"), submit a form, request information about a property, or otherwise interact with us, including by SMS text message.

1. Information We Collect

When you contact us or submit a form on our Site, we may collect:

• Your name, email address, phone number, and ZIP code
• Information about your home buying, selling, relocation, or financing situation (e.g., timeline, budget, current state, household size)
• Communication preferences and consent status
• Technical data such as browser type, IP address, and pages visited

2. How We Use Your Information

We use the information you provide to:

• Respond to your real estate inquiries and provide property information
• Contact you by phone, email, or SMS about your inquiry
• Send appointment reminders, showing confirmations, and document follow-ups
• Share new listing alerts, market updates, and promotional offers (only if you opt in)
• Improve our Site, services, and customer experience
• Comply with legal and regulatory obligations

3. SMS / Text Messaging

By submitting your phone number through any form on this Site and checking the SMS consent box, you expressly consent to receive text messages from AgentNaf at the number you provided.

Sender: AgentNaf

Message Types: Transactional messages (appointment reminders, showing confirmations, document follow-ups, account notifications) and marketing/promotional messages (new listing alerts, open house invitations, market updates, special offers).

Message Frequency: Message frequency varies, typically 2-6 messages per month per subscriber.

Costs: Message and data rates may apply. Carrier rates apply based on your wireless plan.

Opt-Out: You can opt out at any time by replying STOP to any text message. After replying STOP, you will receive a final confirmation message and no further messages will be sent.

Help: Reply HELP to any message, call us at (407) 580-5483, or email Nafees@thefirmrealty.com for assistance.

No Sharing: We do not share, sell, rent, or otherwise disclose mobile phone numbers or SMS opt-in consent data to any third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS consent are used solely for direct communication between AgentNaf and the subscriber.

Consent is not a condition of purchase. You are not required to consent to receive SMS messages in order to work with us or receive information about properties.

4. How We Share Information

We may share your information with:

• The Firm RE, our sponsoring brokerage, for transaction processing
• Licensed mortgage lenders, title companies, and inspectors involved in your transaction (only with your consent)
• Service providers who help us operate our Site and CRM (under confidentiality obligations)
• Government authorities when required by law

We do not sell your personal information. We do not share SMS opt-in data or phone numbers collected via SMS consent with any third parties.

5. Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw SMS consent by replying STOP

To exercise these rights, contact us at Nafees@thefirmrealty.com or (407) 580-5483.

7. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to improve user experience, analyze traffic, and support advertising. You can control cookies through your browser settings.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our Site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

AgentNaf / Nafees Zaman
The Firm RE
Central Florida
Phone: (407) 580-5483
Email: Nafees@thefirmrealty.com